Explore Retail Management at Toronto Metropolitan University. Gain practical skills and optional co-op experience. Apply now for your future career!
The Retail Management program provides students with an integrated perspective of the many facets of a retail organization as well as insight into the broader context of retailing in society. Students will develop practical and comprehensive knowledge of customer service strategies, 'people' skills, information systems, merchandising and financial acumen as essential elements in the Retail Industry. Courses in the student's first two years provide students with the foundational skills and knowledge of a Bachelor of Commerce degree and introductory courses with an emphasis on retail management. Some of the topics include: Consumer Insight, Logistics and Supply Chain, Buying, Merchandising, Applied Retail Research and Service Quality Management. In third and fourth year, students have the opportunity to delve into more advanced (and strategic) theories, concepts and practices. Retailing in the context of the entire value chain is explored with concepts related to service strategy taking on a broader dimension. A package of elective courses provides students with flexibility in building a program of study that meets individual needs including topics such as Advanced Buying, Visualizing Data for Decisions, Private Label, Sector Studies in Fashion and Luxury, Digital Advertising in Retailing, Corporate Responsibility, Omni-Channel, Store Design and Planning, Franchising, Category Management, and Social Media Marketing. NOTE: The School also offers an optional co-op program which provides graduates with up to 16 months of work experience integrated into their academic program.
